It is the Reykjavík City Welfare Department that makes decisions about the allocation of Félagsbústaðir's apartments.
The allocation team from social rental housing at the Welfare Department prioritizes applications and allocates housing according to the City of Reykjavík Regulations on Social Rental Housing. Allocation decisions are based on the professional evaluation of the consultant and the allocation team, as well as the scoring, which is determined by the evaluation criteria defined in the regulations on social housing.
Allocation teams may temporarily allocate general social rental housing and service apartments for the elderly as temporary housing if the applicant’s circumstances are such that they are required to receive support and services while the rental agreement is in force; in other words, the applicant suffers from significant drug problems and/or mental difficulties that can cause problems in connection with living in an apartment building. If a decision is made to allocate an apartment as temporary housing, a 6-month contract is made, which is then reviewed after 6 months. Otherwise, social housing rental agreements are either made for 3 years or are indefinite.
Allocation meetings take place every two weeks, and if you have been allocated housing, you will receive a notification to that effect from the service centre to which you belong. Once you have been allocated housing, please contact the Félagsbústaðir help desk at 520-1500, via the online chat or by e-mail.